A trusted partnership that drives results.
When Pullman Fleet Solutions, one of the UK’s leading truck and trailer maintenance providers, went looking for a partner they could trust to deliver consistent, high-quality engineering support nationwide, they turned to us.
What started as a trial quickly evolved into a nationwide, exclusive partnership built on performance, precision and trust.
Pullman supports some of the biggest names in logistics, from Tesco to DHL, operating across 13 workshops and four ATF lanes throughout the UK. For years, they’d relied on multiple suppliers to provide engineering support. But managing three or four different agencies led to inconsistent results and spiralling costs.
After a strategic review meeting, Pullman concluded that exclusivity with a proven, reliable partner was the only way forward. They needed a team that could not only deliver day-to-day operational support, but also help them regain control over costs and maintain consistent quality across every site.
That’s where we came in.
From day one, our goal was simple: deliver dependable expertise, keep standards high and give Pullman full visibility and control.
We deployed skilled engineers and technicians across the country, embedding them within Pullman’s own teams to provide seamless backup on everything from routine maintenance to diagnostics.
Our responsiveness, communication and consistent results proved that one reliable partner could outperform many.
This partnership isn’t one-way. Through Pullman’s IMI-accredited academy, our engineers gain IRTEC qualifications and advanced technical training at competitive rates, strengthening both teams in the process.
In return, we’ve helped Pullman roll out new projects, improve efficiency and raise service standards across their network.
The result is an exclusive nationwide partnership that delivers consistent, high-quality support across Pullman’s entire network.
By consolidating suppliers, Pullman has gained complete control over costs and efficiency, putting an end to the unpredictability of working with multiple partners. Together, we’ve successfully delivered multiple engineering campaigns on time, every time, while maintaining seamless day-to-day operations.
The partnership continues to drive continuous upskilling and shared development, with both teams learning, adapting and growing side by side. It’s collaboration at its best – two specialist teams working as one to keep Britain’s logistics industry moving efficiently, reliably and sustainably.
“The team at Excel understand the need for agility, flexibility but without compromise around compliance & standards. They are our key partner in delivering the best service for our clients.”
